Services
What we do
DELIVERING OUR PROGRAM
We work with individuals, as they develop themselves through our progressive program. Our approach is focused around two key areas:
Personal Development – Each participant receives our Key Journal to guide them through structured focus points, including goal setting, building a morning routine, identifying personal values, career direction and relationship development. We also encourage daily journaling to help create lasting, healthy habits.
Physical Movement – We integrate physical movement into our program, which may include a workout, a walk or even a run! For those local to the Central Coast, sessions can be held at The Hybrid Headquarters, a semi-private training facility owned by Mitchell, providing a quiet and comfortable environment.
We understand the importance of supporting both mental and physical health for overall well-being.
To make our program accessible and personalised, we offer flexible delivery options such as 1-on-1 Sessions, Digital Delivery and Group Programs.
Our mission is to normalise personal development and provide innovative ways for people to achieve real, positive change.
WHATS INCLUDED
Years of experience and relevant qualifications in the self-development field.
Inclusion of our very own journal, a tool we have created to enhance the self-development experience. Our program is centred around this.
Participants receive access to our in depth self-development program that is intentionally designed for progress and building healthy habits in their life.
Monthly and yearly progress reports delivered to the coordinator, providing a clear overview of each participant’s development. This allows us to work closely with the coordinator on what is working well and areas we can be of more support.
A dedicated WhatsApp group for ongoing support, check-ins, and resource sharing to support the participant’s journey.
Clients may access personalised training programs created through our coaching app by Mitchell, ensuring tailored fitness sessions.
Participants may enjoy access to The Hybrid HQ Gym for our sessions, contributing to a well-rounded self-development experience.
Testimonials
"Since meeting the boys formally in hospital a year ago, I have found that I have become much more introspective.
The guys, along with the tools that they offer such as The Key Journal, have helped me a lot to develop clearer, more precise visions and goals for my life in multiple aspects- financial, physical, relationships and personal.
Since starting with the boys I have seen the path I want to walk become clearer, actioned and have developed personal skills along the way.
I would highly recommend the support of both Nick and Mitchell."
The guys, along with the tools that they offer such as The Key Journal, have helped me a lot to develop clearer, more precise visions and goals for my life in multiple aspects- financial, physical, relationships and personal.
Since starting with the boys I have seen the path I want to walk become clearer, actioned and have developed personal skills along the way.
I would highly recommend the support of both Nick and Mitchell."
SCOTT - PARTICIPANT
"Hi my name is Adam and I've been working with The Key Journal's Mitchell and Nick for 18 months now.
I feel a lot more confident within myself and what I am capable of.
People who know me have made comments about how they can see a huge change in my life.
I cannot put it any other way but to say they have changed my life for the better."
I feel a lot more confident within myself and what I am capable of.
People who know me have made comments about how they can see a huge change in my life.
I cannot put it any other way but to say they have changed my life for the better."
ADAM - PARTICIPANT
"Hi Mitchell and Nick. I met you a couple of years ago in the Wyong Mental health Clinic, you two were fantastic.
The journals you gave out were absolutely fantastic, I use mine daily.
I have recommended them to other participants I have met in the clinic lately.
I have also shown my support workers who think they are totally wonderful and have passed on your website.
I was extremely impressed with you two, wanting to help others in all ways.
Just know that you are both making a huge difference in the lives of so many.
I will continue to talk highly of you two."
The journals you gave out were absolutely fantastic, I use mine daily.
I have recommended them to other participants I have met in the clinic lately.
I have also shown my support workers who think they are totally wonderful and have passed on your website.
I was extremely impressed with you two, wanting to help others in all ways.
Just know that you are both making a huge difference in the lives of so many.
I will continue to talk highly of you two."
CATHY
"I had the pleasure of meeting Mitch and his Key Journal team late last year. I had been looking for a resource to bring on board to assist my client in her recovery from non compliance of medication for bi polar disorder. After listening to Mitch explain how the Key Journal works I knew this would be a good resource to help my client in her mental health recovery. My only worry was if Mitch would be able to connect with my client in her present state of mind.
From our first meeting I was impressed with Mitch’s care and compassionate attitude when dealing with my client. I could tell he was passionate about his work and that’s why my client responded so positively to him and the Key Journal journey. Mitch and his team mix a refreshingly good standard of work ethic with good old fashion fun and lightheartedness into their work and my client thrived on this. Mitch’s ability to be able to ‘change it up’ and roll with the erratic behaviours when they arose made all the difference. If something wasn’t working he looked outside the square.The Key Journal never gave up on her.
My client is now back on track and loving life and it’s all thanks to the dedication and hard work The Key Journal put in. I wouldn’t hesitate to recommend the Key Journal and the amazing dedicated staff involved."
From our first meeting I was impressed with Mitch’s care and compassionate attitude when dealing with my client. I could tell he was passionate about his work and that’s why my client responded so positively to him and the Key Journal journey. Mitch and his team mix a refreshingly good standard of work ethic with good old fashion fun and lightheartedness into their work and my client thrived on this. Mitch’s ability to be able to ‘change it up’ and roll with the erratic behaviours when they arose made all the difference. If something wasn’t working he looked outside the square.The Key Journal never gave up on her.
My client is now back on track and loving life and it’s all thanks to the dedication and hard work The Key Journal put in. I wouldn’t hesitate to recommend the Key Journal and the amazing dedicated staff involved."
SHARYN - SUPPORT WORKER
"My son Noah has been attending The Key Journal for six months. I remember the first day we met with Mitchell at our home; he spoke to Noah in an extremely caring way, which made him feel comfortable. Mitchell found the right trainer for him, and we were lucky enough to meet Jaydon. Noah's first session with The Key Journal was a nervous one, but he was willing to give it a go. He is now so comfortable and loves being a part of the gym. He has set many goals and achieved them with ease. Jaydon is caring, knowledgeable, nurturing, and best of all, treats Noah like a mate. Noah struggles to speak to others, but when he is with Jaydon, he chats up a storm about his favorite topic, WWE. Jaydon has WWE on the large TV every time Noah attends to make him feel welcome. Noah is now training at home, studying, learning to drive, and best of all, has the confidence to attempt new tasks.
Without The Key Journal, I do not know where Noah would be. We are so lucky to have found the team, especially Jaydon. We are so thankful for the journey they are taking Noah on. "
Without The Key Journal, I do not know where Noah would be. We are so lucky to have found the team, especially Jaydon. We are so thankful for the journey they are taking Noah on. "
RENAI - PARTICIPANTS MUM
"The Key Journal team have been amazing in supporting my NDIS participants.
They genuinely care for their clients and want to work alongside them to achieve their goals. As a Support Coordinator, I have experienced great communication from the team with regular updates on my client's progress and have found that they are extremely flexible with the client and their needs.
I would highly recommend The Key Journal to those who need support in creating and completing their physical and mental health goals while also being able to have a mentor by their side the entire way."
They genuinely care for their clients and want to work alongside them to achieve their goals. As a Support Coordinator, I have experienced great communication from the team with regular updates on my client's progress and have found that they are extremely flexible with the client and their needs.
I would highly recommend The Key Journal to those who need support in creating and completing their physical and mental health goals while also being able to have a mentor by their side the entire way."
EMILY - SUPPORT COORDINATOR
“I’d like to take a moment to give a big shoutout to The Key Journal, who offer a truly personalised program for participants on their journey to building healthy lifestyle habits and living a more fulfilling life.
Mitchell and Nick have a genuine ability to connect with participants in a way that fosters trust and motivation. They not only support individuals in reaching their goals and aspirations but also provide encouragement and guidance during challenging times.
Their commitment to empowering others through tailored, meaningful support is truly commendable."
Mitchell and Nick have a genuine ability to connect with participants in a way that fosters trust and motivation. They not only support individuals in reaching their goals and aspirations but also provide encouragement and guidance during challenging times.
Their commitment to empowering others through tailored, meaningful support is truly commendable."
LEAH - SUPPORT COORDINATOR
" The best support available creating healthy habits for physical and mental wellbeing
The impact that Mitch and the team from the Key Journal have had on my brother is incredible. They offer a complete whole approach concentrating not just on personal fitness but the mind as-well providing a holistic approach. This support is what has really made the biggest change in my brother’s life.
Mitch has been there for him when many would have left and really supported him to realise when he is making bad decisions and to help him build the scaffolding to create the foundations of a successful life. My brother has had hiccups along the way but Mitch is there at every step to help him be accountable, pick himself up and learn from his mistakes often reaching out to Ben out of hours to check on his progress.
Having the Key Journal as a constant support has been the biggest most positive influence on my brothers journey I can’t recommend them highly enough. "
The impact that Mitch and the team from the Key Journal have had on my brother is incredible. They offer a complete whole approach concentrating not just on personal fitness but the mind as-well providing a holistic approach. This support is what has really made the biggest change in my brother’s life.
Mitch has been there for him when many would have left and really supported him to realise when he is making bad decisions and to help him build the scaffolding to create the foundations of a successful life. My brother has had hiccups along the way but Mitch is there at every step to help him be accountable, pick himself up and learn from his mistakes often reaching out to Ben out of hours to check on his progress.
Having the Key Journal as a constant support has been the biggest most positive influence on my brothers journey I can’t recommend them highly enough. "
ERIN - PARTICIPANTS SISTER
"Working with the staff at the Key Journal has been an absolute pleasure. Their commitment to engaging with me as a coordinator of supports and with my participants has demonstrated a level of dedication that goes above and beyond typical support services. It's clear that they are driven by genuine care, not financial gain. The video updates are exceptional, providing a comprehensive overview of how the supports align with NDIS criteria and how they are benefiting my participants. The growth and dedication I've observed in my participants is truly remarkable and beneficial for everyone involved. I wholeheartedly recommend the Key Journal team for psychosocial support."
TONI - SUPPORT COORDINATOR
"It’s been a really positive experience working with The Key Journal. I’ve seen the benefits it’s brought to participants I support, particularly in helping them reflect, manage emotions, and build healthy routines. The structure of the journal makes it easy to use and encourages ongoing engagement, which is so important for mental health and wellbeing.
Your team has also been a pleasure to deal with — always professional, supportive, and genuinely participant-focused. I’ve thoroughly enjoyed sharing the monthly reports with participants and really appreciate the personal touch you’ve added by providing recorded videos. This definitely makes your service stand out from others. I’ll happily continue to refer the service to others, as I’ve seen the positive outcomes firsthand."
Your team has also been a pleasure to deal with — always professional, supportive, and genuinely participant-focused. I’ve thoroughly enjoyed sharing the monthly reports with participants and really appreciate the personal touch you’ve added by providing recorded videos. This definitely makes your service stand out from others. I’ll happily continue to refer the service to others, as I’ve seen the positive outcomes firsthand."
TIFFANY - SUPPORT COORDINATOR
“The Key Journal has been a game-changer for many of my participants within the NDIS space. It offers a structured yet flexible approach to building healthy habits around both mental and physical well-being. What truly sets it apart is its ability to engage even the most disengaged individuals — some of my toughest participants, who typically avoid supports, have not only used The Key Journal but found it genuinely beneficial. It empowers them to take control of their own journey toward better health and a more independent life. I highly recommend this program to anyone looking for practical, participant-centered tools that deliver real impact.”
SOPHIE - SUPPORT COORDINATOR
"As an NDIS Support Coordinator, having my participants engaged with The Key Journal has been a fantastic experience from a COS perspective and for my participants. Not only is their structured program a standout, but what truly stands out is their flexibility in tailoring services to meet the unique needs of my participants. This adaptability has been instrumental in ensuring the best outcomes, especially when circumstances change. Additionally, this has led to fast rapport between my participants and The Key Journal staff, with great feedback and an intrinsic incentive to engage with the program for my participants.
The open and transparent communication with Mitch has made our collaboration smooth and effective. Additionally, the monthly progress reports provided by The Key Journal have been incredibly valuable from a coordination perspective, offering insights and consistency that are rare among direct support providers.
In short, the dedication to quality and personalised service from The Key Journal is next to none, and I couldn’t pose a higher recommendation."
The open and transparent communication with Mitch has made our collaboration smooth and effective. Additionally, the monthly progress reports provided by The Key Journal have been incredibly valuable from a coordination perspective, offering insights and consistency that are rare among direct support providers.
In short, the dedication to quality and personalised service from The Key Journal is next to none, and I couldn’t pose a higher recommendation."
JAKE - SUPPORT COORDINATOR